How we can help
Our leak detection service helps investigate suspected plumbing leaks before a repair is selected. Share your symptoms and any changes in water use so the assessment can focus on the right part of the system.
- Investigation of unexplained water use and running-water sounds
- Assessment of suspected hidden supply-pipe leaks
- Findings to guide a separately agreed repair or rerouting plan
Once the source is established, discuss the leak repair scope. Multiple deteriorated sections may call for pipe replacement planning.
When to call for water leak detection
- Water use rises without a known change in the household
- Damp patches or staining return after drying
- A water sound continues when fixtures are not in use
- A warm floor patch or unexplained moisture needs investigation
Separate a hidden leak from normal water use
Before assuming a pipe has failed, consider irrigation, a running toilet, a water treatment system and recent changes in use. Compare actual meter readings if they are safely accessible, and check whether the bill includes an estimated reading. Do not dismantle the city meter or its connections. A useful record of symptoms helps narrow down where professional testing should begin.
Detection should guide the repair
Depending on the system, an assessment may involve isolation, pressure testing, listening equipment or moisture checks. Different methods have different limits, and access can affect the result. The purpose is to narrow down the source before selecting a repair approach—not to promise that every leak can be located without opening any surface. Ask which areas will be tested and how findings will be explained.
Suspected leaks beneath a slab
A damp floor or warm patch alone does not confirm a slab leak. If a supply line beneath the slab is implicated, the options may include a localized repair or a reroute, depending on the pipe and building. Discuss access, the extent of affected piping and restoration separately. Structural movement or extensive moisture damage may need assessment by an appropriate specialist beyond the plumbing work.
Keep records for the follow-up
Save the diagnosis, repair invoice and relevant water readings. The City of Denton has a water and sewer leak adjustment program with eligibility conditions; an adjustment is not automatic. Contact the city for its current documentation and application requirements. Repairing the leak is the immediate priority, and moisture-related repairs should be considered separately from locating the plumbing fault.
Local resource: Denton water and sewer leak adjustment program.
Questions about water leak detection
Does a high water bill mean I have a slab leak?
No. Irrigation, toilet leaks, usage changes and billing or meter questions can also contribute. Start with the evidence and have the likely causes checked.
Is detection the same service as repair?
No. Detection investigates the location and cause. The resulting repair can have a separate scope and price. Confirm what each step includes.
Can you guarantee no walls or floors will be opened?
No. Non-invasive methods can reduce unnecessary exploration, but access or confirmation may still require an opening. Discuss that possibility before authorizing work.
Read our plumbing emergency first steps or call to discuss your situation.
Helpful next steps
Call with your address to confirm service in Denton and nearby communities.